Returns

If you are not satisfied with your purchase for any reason, you may return the item(s) to us within 7 days of receipt. Before making a return shipment, please send an e-mail to info@october99.be with your name, product name and the reason for returning your item. After sending the e-mail you return your purchase at your own expense. 

You may try all items on, but items must be otherwise unworn and undamaged. Returns that do not meet our policy will not be accepted and will be sent back to you.

 

Please send the item(s) back to: 

Steenweg 3 BU 2.08

3540 Herk-de-stad 

BELGIUM 

 

We will refund you within 14 days after your return. 

Items in sale can’t be returned. 

 

EXCHANGE POLICY

 

If you wish to make an exchange, you send your item(s) to us within 7 days of receipt. Before making a return shipment, please send an e-mail to info@october99.be with your name, product name and the reason for exchanging your item. After sending the e-mail you return your purchase at your own expense and then proceed to place a new order.

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